How to Manage Social Media for Small Businesses

Dimitar Talevski March 27, 2021

Social media has a lot to offer to businesses, and this is why most businesses make their presence felt on social media platforms. Social media platforms are free to join, which makes them perfect for small businesses too. But how to manage social media for small businesses?

You won’t gain a million followers right after making an account on a social media platform, but you can speed up your progress by following the right strategy. In this article, I will discuss what social media management is and how you can manage social media to get the desired results.

What Is Social Media Management

Social media management is the process of creating, publishing, and analyzing the content that needs to be posted on social media platforms, monitoring online conversations, and engaging with followers on those platforms. If you manage your social media accounts in an organized and efficient way, it will be easy for you to grow your business.

Social media provides great opportunities when it comes to making money, and you can maximize the output with the right strategies. Let’s discuss how you can manage your social channels efficiently.

How To Manage Social Media For Small Business

How To Manage Social Media For Small Business

Audit your existing strategy

Reviewing your existing strategy is an important part of social media management, as it will give you an idea about your performance. You should review your goals, list down all your profiles, use social media analytics to review your performance, and identify the areas where improvement is needed.

Your audit will serve as a foundation for improving your campaigns, and it will be easy to achieve the results you want to see. You shouldn’t hurry in this step, as it’s important to check every little detail. The process can be time-consuming, but it will prove beneficial in the long run.

Analyze your target audience

It will be hard for you to develop an effective social media strategy without knowing your target audience. Targeting your audience will help you earn a bigger return on investment, and you are likely to get better engagement this way. You can keep posting content, but you won’t get consistent results if your followers aren’t interested in your posts.

You can take the example of social media marketing for teachers. Both science and history teachers operate in the educational sector, but they have completely different audiences. A history teacher can’t get the best results by targeting science students. In the same way, you won’t get the results your business or company wants if you don’t target your audience. So, you should invest time in audience research to get better output. Read more: Why Small Businesses Need Social Media

Choose the right social media platforms

Choose the right social media platforms

You should have a profile on the top social media platforms like LinkedIn, Instagram, Facebook, and Twitter. But this doesn’t mean you should divide your time evenly between them. Time is one of the most valuable factors when we talk about social media management for businesses, so you should use it wisely.

After conducting a social media audit, you would be clear about your engagement rates on different platforms, and you can prioritize them accordingly. If you are getting better results on Instagram, you should spend more time on it than on other platforms.

Build your content calendar

Every business should have a content calendar for all social media platforms. It serves as a reference and makes things easier for the management team. You can plan and schedule your posts in advance to get more time to focus on quality. You will also have to assign roles and responsibilities to your team members.

Roles To Assign

  • Content Creator: The content creator in your team will be responsible for coming up with new content ideas and creating engaging and relevant posts.
  • Content Editor: The content editor will review the posts created by the content creator and approve them for publishing. If a post doesn’t match the quality standards of your business, he will not approve it.
  • Content Manager: The content manager will handle the budget for content promotion, and he will also manage the editorial calendar. He will also guide other team members to improve the quality of the content.

Build your content calendar

Manage social media customer care

You should always be there for your customers, and you can make things easier by assigning different roles to your team members. A person should overlook all the customer care activities to ensure everything is running smoothly. You should also create customer service guidelines, as it will help the team members respond to customers appropriately. Moreover, you should list the platforms where people are reaching out to you more frequently and focus more on them. Read more: 8 Tips For Maximizing Social Media For Business Purposes

Monitor your social media performance

Monitoring your performance is one of the most important parts of social media management. Your social media management team should keep monitoring the performance, as it will help you make the required changes in your strategy. If your followers like your content, you can keep posting the same kind of content to keep them engaged. But if you don’t monitor your performance, you will never know what kind of posts get more impressions.

If you want your business to grow, you will need to invest time in social media management. Now that you know how to manage social media for small businesses, it will be easier for you to plan your moves. You can use free tools for social media management, or you can use services offered by companies. However, if you have qualified members in your team, you won’t have to rely on another company to manage your profiles.

Monitor your social media performance


I hope you liked this article and understood how to manage social media for small businesses. Managing social media might seem challenging in the beginning, but if you do things step by step, you won’t face any issues. These days, most businesses are on social media, so it’s important to do better than your competitors to get to the top. You can ease your way to the top by planning your moves effectively and offering quality to your followers.

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